Enterprise Solutions |
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Enterprise Content Management |
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THE SMARTER WAY TO LEVERAGE YOUR INFORMATION The vast majority of the information a company has is unstructured data residing in word processing documents, presentations, rich media files, spreadsheets and other file formats.
Companies must make this content available to workers, business partner’s customers, and applications across the organization to automate business processes, increase efficiency, reduce costs and repetitiveness, make employees more effective and gain competitive advantages.
Enterprise Content Management (ECM) is a key component of an organization's infrastructure that can help companies to manage their assets. |
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SOLUTIONS SERVICES
Since 1981, ITS offers a full range of product integration services to ensure a smooth merging of our products into your organization.
Our qualified team utilizes a proven, efficient approach to facilitate project planning, implementation and ongoing product support.
- Consultation Service
- Application Design & Implementation
- Digitization Services
- Project Management
- Quality Assurance
- Educational Services
- Outsourcing services
- Product Integration
INDUSTRIES
Our experienced professionals possess the viable experience required to deliver value in public and private sector industries, such as:
- Telecom
- Banking
- Education
- Government
- Oil and Gas
- Health Care
- Manufacturing
Document Imaging
Document capture solutions are an invaluable tool for organizations wanting to streamline paper-intensive business processes. These solutions help drive significant process improvement and cost reduction for transaction-intensive processes such as insurance claims, invoices, new account applications, loan origination documents, employee records, and others. By transforming paper into business-ready digital content, organizations can reduce costs, accelerate business processes, improve customer service, and reduce compliance risks.
EMC Captiva intelligent capture solutions are an integral part of the EMC end-to-end solution for managing transactional content, including capture, process, and storage. Key differentiators of EMC Captiva include intelligent document recognition and distributed web-based capture. Key customers have chosen Captiva over other products because EMC provides a complete end-to-end solution for managing the lifecycle of transactional content that includes pre-integrated capture, process automation, and storage products, along with integrated services, support, and partner teams.
Records Management
Many organizations today face the very real risk of being audited or sued. A growing body of regulations has raised the stakes by requiring that e-mail, paper, and electronic documents are to be classified, stored, and accessible for accountability. But most corporate records are ignored, misfiled, or retained longer than required, driving up the cost of storage and access, while increasing the likelihood of noncompliance and financial penalty. As a result, companies must ask themselves some very important questions:
- Are we managing all of our record repositories in place from one central point of management?
- Are we destroying materials as soon as regulations and good business practices allow, so as helping reduce storage loads and protect against litigation?
- Could we supply information relevant to an official inquiry without incurring substantial discovery costs or disrupting normal business functions?
- Can we audit and monitor our organization’s actual record-keeping practice to measure compliance with our stated policies?
EMC Documentum Records Manager makes it easy to control the entire lifecycle of corporate records—creation, safeguard, access, and destruction of records—according to a broad range of system-enforced policies. Companies can comply with the recordkeeping requirements of regulations, leverage uniform policies across all formats, and take advantage of a pervasive solution built on a modular, service-oriented architecture that provides flexibility without increasing complexity.
Web Content Management
“The concept of the web is of universal readership. If you publish a document on the web, it is important that anyone who has access to it can read it and link to it.”
Tim Berners-Lee, inventor of the World Wide Web, 1991
One of the most effective communication tools available to you today is the Internet. In fact, the Web has become such an important channel of collaboration both internally and externally that maintaining an engaging, strong Web presence is now seen as a critical component to business success. As a result, it is just as important to effectively manage Web content as it is to manage other forms of enterprise content.
Documentum Web content management products manage the content and structure of Web sites, including page design, navigation, and the process of creation, approval, and publication. The Documentum products vastly simplify managing a global Web presence.
In the last few years, there has been a fundamental shift in both user online behavior and overall expectations of the Web. As a result, the criterion for what makes an appealing, effective, and successful corporate Web presence has been completely redefined. To remain globally relevant and competitive, many corporations are now looking for better ways to deliver their marketing message to customers so they can provide a personalized and engaging experience.
Documentum supports these new requirements, while providing a market-leading content management platform for the management and publishing of all content types to multiple channels, including interactive Web sites, portals, and print.
Digital Asset Management
IDC predicts that by 2010, while nearly 70% of the digital universe will be created by individuals, organizations (businesses of all sizes, governments, associations, etc.) will be responsible for the security, privacy reliability and compliance of at least 85% of that same digital universe.
All organizations have increasing amounts and types of digital media, such as video, audio, graphics, photos, and more. Managing these digital media assets together with more traditional, text-centric business content is no longer just nice to have, but has become a strategic necessity.
The Documentum digital asset management suite of products allows users to easily produce, store, manipulate, and repurpose all forms of content from documents to still images, video, audio, and presentations. All content resides in one unified repository and can be properly leveraged through publishing processes. EMC's solution optimizes these processes through innovative methods of organizing, distributing, and tracking digital media across multiple channels.
Collaboration Management
Web-based collaboration has become the preferred way for knowledge workers to communicate and coordinate with one another. In today’s workplace, people tend to execute independently within distributed teams. These teams need to work closely, productively, and creatively toward common goals and deliverables. They need to plan, collaborate, and make decisions as they design and build new products, coordinate their supply chain, work with external clients, and pursue other key business initiatives.
EMC Documentum eRoom is an easily adopted web-based collaborative workspace that enables distributed teams to work together more efficiently. With Documentum eRoom, project teams around the world can accelerate and improve the development and delivery of products and services, optimize collaborative business processes, improve innovation, and streamline decision-making.
With the release of eRoom 7.4, EMC extends the product line's capabilities by integrating information rights management to address the demands for information protection and control. Now the content that is developed in the workspace with customers, suppliers, and partners is protected, even after distribution beyond the firewall.
Email Management
Managing e-mail growth is a complex, never-ending problem for administrators. Evolving regulations and eDiscovery requests compound these challenges. Combine this with increased corporate governance and regulatory recordkeeping requirements, and pressure to reduce IT expenditures while ensuring information availability and it’s clear that the adoption of an e-mail management solution is a necessary and prudent investment.
EMC SourceOne Email Management supports all major messaging environments, including Microsoft Exchange, IBM Lotus Domino, and instant messaging (IM). The solution improves the IT efficiency of messaging systems, reduces costs of storage, and improves backup and recovery processes. It enables enterprise-wide deployment with a consolidated and centrally managed archive. It provides maximum scalability and litigation readiness for search against the available archive, all at the lowest cost of ownership. By flexibly managing e-mail across the organization, SourceOne Email Management delivers broad business value.
SourceOne Email Management increases user productivity by providing seamless access to archived content for general business use. Combined with EMC SourceOne Discovery Manager, SourceOne Email Management is the strongest solution for e-mail archiving, litigation readiness, and good information governance.
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