Introduction

With ITS' mission “To be the leading Integrated Information Systems Provider to Institutional Clients in the Middle East through Superior Quality in Products and Services”, ITS has several components servicing different banking lines of business and forming complete solution for the banks. As part of ITS components, ITS' provide its E-Banking Component ITS E-Banking.

Keeping clients satisfied and happy is the key to sustainable customer retention. With the computer and Internet available to most of the clients of a bank, it is inevitable that these clients would want a facility to access their account information whenever they need and from wherever they want.

Competition in the banking and financial services industry has increased dramatically. The emergence of the Internet, e-commerce, and other enabling technologies has forced banks to find new ways to differentiate their products and services from those of their competitors. Failure to do so will result in the loss of existing clients, the inability to attract new ones, and ultimately collapse.

Tailored to the requirements of local banks and their clients of the GCC, ITS E-Banking solution has been created to enable banks to leap ahead in customer service by providing their clienst with secure 24x7 access to their account information. This integrated banking solution enables clients to perform many critical banking functions from a browser-based interface.

Our solution is a brandable E-Banking application that provides Retail and Corporate Banking functions. It offers the ideal solution to financial institutions wishing to offer Internet Banking functions to their clients. Our solution is based on the most recent technological developments and meets the most stringent user convenience, cost effectiveness and time-to-market requirements.

Our solution is a totally secure Internet Banking application. It consists of independent components performing banking and/or trading functions, which are distributed in a secure way through the Internet. The application architecture enables banks to segment their markets (retail, small business, corporate) while maintaining a single application. Our solution is an easily customizable, fully proven product. It provides the most cost-effective solution to meet today's stringent time-to-market requirements.