ITS to Support KCB in their Digitization Journey

ITS is proud to announce that they have been entrusted by the Kuwait Credit Bank to provide the digital technology & expertise for the development of Smart Branches for the institution.

“We are excited on this opportunity to support Kuwait Credit Bank to become the first Kuwait government financial institution to embark on a major digital transformation journey”, stated Esam Alkheshnam, ITS Group CEO. “This new partnership comes as a timely response to the complex changes that the global economy is undergoing in these times of fast-evolving digital innovation; ITS provided the needed technology and services to support Kuwait Credit Bank in their digitization journey to ensure operational excellence and growth”.

“This was achieved through the deployment of the latest digital solutions for the actualization of the fully electronic Smart Branches. This innovative digital platform will provide customers with a personalized, efficient access to their banking services that will be robust and consistent across devices used. As such, it will greatly facilitate customer transactions, payments, credit cards operations, and management of loans or other fiscal products. Most importantly, the customer will be able to do all the transactions through digital platform unrestricted without constraints imposed by limited working hours or physical location”.

This innovative digital transformation will not only elevate customer experience to a next level of efficiency and convenience but will also drive the bank’s growth by enabling wider accessibility to its services across the market. With this state-of-the-art Smart Branch project, ITS continues to be a pioneer in building innovative digital bridges to better connect customers, financial institutions, and markets.”  He concluded.

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