​In addition, a bank can alert customers to any changes on their accounts as well as cross sell and up sell products. By sending an SMS, customers can also relay instructions to their bank or make inquiries about their account. Customers can also select their preferred language for messaging.

Depending on a bank's requirements, the range of customer transactions and services is unlimited.
ETHIX-Contact (SMS) is supported by a fully parameterized message content application together with a choice of languages based on customer preference.

ETHIX-Contact (SMS) Features

Fully parameterized system through a web-enabled interface: ETHIX-Contact (SMS) is fully parameterized and easy to configure through a web-enabled administration interface. A bank can control the system using an Internet browser through the bank's Internet/Intranet network.

Easily integrated with all banking systems: All banking systems could easily integrate with ETHIX-Contact (SMS) system and use it as the only gateway for sending SMSs to customers coming from other banking systems.

Easily integrated with a bank's internet banking system: With .NET technology and web-enabled interface, ETHIX-Contact (SMS) can be easily integrated with a bank's existing Internet banking solution. A special URL enables customers to edit their profile, subscribe/unsubscribe by using the SMS service.

Multi Language SMS Support: ETHIX-Contact (SMS) module enables sending of an SMS in the customer's preferred language.

Discover ETHIX-Contact (SMS) benefits:

Convenience: ETHIX-Contact (SMS) enables customers to perform most banking transactions whenever they choose without having to stand in a queue.

Accessibility: With network access on their mobile phone, customers can access their banking information anywhere at any time. ETHIX-Contact (SMS) can provide the customer with direct access to their bank information.

Portability: ETHIX-Contact (SMS) can be completed from any type of mobile phone.

Saving time: Reducing the amount of time required to perform an average banking transaction is one of the main benefits of using ETHIX-Contact (SMS). This is due to automation and lack of human intervention.

Reduced Costs: The cost of performing a banking transaction with ETHIX-Contact (SMS) is greatly reduced compared to other channels.

Reduced requirement for human resources: ETHIX-Contact (SMS) is a fully automated system.