Dears,

We regret to inform you that we have sent you an erroneous message regarding the Darktrace Ransomware attack. This message was based on a false positive alert from our threat intelligence and it does not reflect the reality of the situation. However, this was done proactively in good faith to avoid any damages in the best interest of our customers so that timely action, required if any, could be taken.

Please be assured that as per the official notification received from DARKTRACE, we confirm the following:

DARKTRACE is not compromised in any way and all customer data is secure.We value your trust and we are committed to providing you with the best service possible.

Thank you for your understanding and cooperation.